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Customers mean business : six steps to building relationships that last / James A. Unruh. by

Unruh, James A

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Reading, Mass : Addison-Wesley, 1996

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.5 .U57 1996.

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Banishing bureaucracy : the five strategies for reinventing government / David Osborne and Peter Plastrik. by

Osborne, David, 1951-
Plastrik, Peter

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Reading, MA : c1997 (1996 printing)

Availability: Items available for loan: Storms Research Center (1)Call number: JK 421 .O72 1997.

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Customer orientation and market action / Michael D. Johnson. by

Johnson, Michael D. (Michael David)

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, N.J. : Prentice Hall, c1998

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.5 .J639 1998B.

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The power of appreciative inquiry : a practical guide to positive change / Diana Whitney and Amanda Trosten-Bloom. by

Whitney, Diana Kaplin
Trosten-Bloom, Amanda, 1957-

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: San Francisco, CA : Berrett-Koehler, c2003

Availability: Items available for loan: Storms Research Center (1)Call number: HD 30.3 .W52 2003.

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Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans L�vlie, Melvin Brand Flu. by

Reason, Ben, 1972- [author.]
L�vlie, Lavrans, 1969- [author.]
Flu, Melvin Brand, 1966- [author.]

Material type:

Text; Format: print ; Literary form: Not fiction

Publisher: Hoboken, N.J. : Wiley, 2016

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.5 .R435 2016.

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The challenger customer : selling to the hidden influencer who can multiply your results / Brent Adamson, Matthew Dixon, Pat Spenner, and Nick Toman. by

Adamson, Brent [author.]
Dixon, Matthew, 1972- [author.]
Spenner, Pat [author.]
Toman, Nick [author.]

Material type:

Text; Format: print ; Literary form: Not fiction

Publisher: New York : Portfolio/Penguin, 2015Copyright date: 2015

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5438.4 .A325 2015.

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Content Inc. : how entrepreneurs use content to build massive audiences and create radically successful businesses / Joe Pulizzi. by

Pulizzi, Joe [author.]

Material type:

Text; Format: print ; Literary form: Not fiction

Publisher: New York : McGraw-Hill Education, 2016

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.127 .P8498 2016.

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The thank you economy / Gary Vaynerchuk. by

Vaynerchuk, Gary

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : Harper Business, 2011

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.5 .V396 2011.

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Zombie loyalists : using great service to create rabid fans / Peter Shankman. by

Shankman, Peter

Edition: First edition.

Material type:

Text; Format: print ; Literary form: Not fiction

Publisher: New York : Palgrave Macmillan, 2015

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.5 .S51943 2014.

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10.

Transcultural marketing : building customer relationships in multicultural America / by Marye Tharp. by

Tharp, Marye C

Material type:

Text; Format: print ; Literary form: Not fiction

Publisher: Armonk, New York : M.E. Sharpe, [2014]

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.332 .M56 .T48 2014.

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11.

Duct tape selling : think like a marketer, sell like a superstar / John Jantsch. by

Jantsch, John

Material type:

Text; Format: print ; Literary form: Not fiction

Publisher: New York : Portfolio, [2014]

Online resources:

Cover image

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5438.25 .J363 2014.

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12.

Social marketology : improve your social media processes and get customers to stay forever / Ric Dragon. by

Dragon, Ric

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : McGraw-Hill, c2012

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.1265 .D73 2012.

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13.

Jeffrey Gitomer's little red book of selling : 12.5 principles of sales greatness : how to make sales forever. by

Gitomer, Jeffrey, 1946-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Austin : Bard Press, c2005

Other title:

Little red book of selling

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5438.25 .G58 2005.

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14.

Enterprise one to one : tools for competing in the interactive age / Don Peppers and Martha Rogers. by

Peppers, Don
Rogers, Martha, Ph.D

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : Currency Doubleday, c1997

Online resources:

Contributor biographical information
Sample text
Publisher description

Availability: Items available for loan: Storms Research Center (1)Call number: HF 5415.127 .P465 1997.

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Your search returned 14 results.