The carrot principle: how the best managers use recognition to engage their people, retain talent, and accelerate performance / Adrian Gostick and Chester Elton.

By: Contributor(s): Material type: TextPublication details: New York: Free Press, c2009.Edition: Free Press hardcover edDescription: xiii, 235 p. : ill. (some col.) ; 23 cmISBN:
  • 9781439149171
  • 1439149178
Subject(s):
Contents:
Part I The Accellerator How the Best Managers Deliver Extraordinary Results -- Part II Carrot Culture How Great Organizations Create World-Class Results -- Part III Managing By Carrots You Can Get There from Here.
Summary: Drawing on case studies from leading companies including Disney, DHL, KPMG, and Pepsi Bottling Group, bestselling authors Gostick and Elton show how the transformative power of purpose-based recognition produces astonishing increases in operating results, whether measured by return on equity, return on assets, or operating margin. And they show how great managers lead with carrots, not sticks, and in doing so achieve higher productivity, engagement, retention, and customer satisfaction.
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Item type Current library Call number Status Barcode
Book Storms Research Center Main Collection HF 5549.5 .I5 G6925 2009 (Browse shelf(Opens below)) Available 98641310

"Updated with powerful new results from a major global study"--Jacket.

Includes bibliographical references and index.

Part I The Accellerator How the Best Managers Deliver Extraordinary Results -- Part II Carrot Culture How Great Organizations Create World-Class Results -- Part III Managing By Carrots You Can Get There from Here.

Drawing on case studies from leading companies including Disney, DHL, KPMG, and Pepsi Bottling Group, bestselling authors Gostick and Elton show how the transformative power of purpose-based recognition produces astonishing increases in operating results, whether measured by return on equity, return on assets, or operating margin. And they show how great managers lead with carrots, not sticks, and in doing so achieve higher productivity, engagement, retention, and customer satisfaction.

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