000 02446cam a22004574a 4500
003 OCoLC
005 20251028092158.0
008 050413s2004 nyua b 001 0 eng
001 ocm54407444
010 _a 2004003132
020 _a1593850107 (pbk. : alk. paper)
035 _a(Sirsi) i9781593850104
035 _a(Sirsi) i9781593850104
035 _a(Sirsi) i9781593850104
035 _z(Sirsi) 148856
040 _aDLC
_cDLC
_dVF$
042 _apcc
050 0 0 _aHD 30.3
_b.D68 2004
090 _aHD 30.3 .D68 2004
100 1 _aDowns, Cal W.,
_d1936-
245 1 0 _aAssessing organizational communication :
_bstrategic communication audits /
_cCal W. Downs, Allyson D. Adrian.
246 3 0 _aStrategic communication audits
260 _aNew York :
_bGuilford Press,
_cc2004.
300 _axi, 292 p. :
_bill. ;
_c25 cm.
490 1 _aThe Guilford communication series
500 _aCompletely rev. ed. of and successor to: Communication audits / Cal W. Downs. c2004.
504 _aIncludes bibliographical references (p. 273-280) and indexes.
505 0 _aCommunication audits as organizational development -- Initiating and planning an assessment -- Conducting team audits / David Cook, James Patterson, and Cal W. Downs -- Choosing focal areas to assess -- The interview: the most basic assessment technology -- Diagnosis through questionnaires -- The International Communication Association Survey -- Downs-Hazen Communication Satisfaction Questionnaire / Phillip G. Clampitt and Cal W. Downs -- Critical Communication Experience Survey -- ECCO analysis -- Diagnosing communication networks / Thomas Porter and Allyson D. Adrian -- Focus group interviews -- Final analysis and interpretation -- The final report.
650 0 _aCommunication in organizations
_xAuditing.
650 0 _aManagement audit.
650 0 _aCommunication in management.
650 0 _aIntercultural communication.
650 0 _aOrganizational effectiveness
_xEvaluation.
700 1 _aAdrian, Allyson D.
700 1 _aDowns, Cal W.,
_d1936-
_tCommunication audits.
830 0 _aGuilford communication series.
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/bios/guilford051/20040 03132.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/guilford05 1/2004003132.html
856 4 1 _3Table of contents
_uhttp://www.loc.gov/catdir/toc/ecip0415/200400313 2.html
999 _c96613
_d96613