000 01103cam a2200325 a 4500
005 20251028092033.0
008 960918s1997 mau b 001 0 eng
001 ocm35620440
010 _a 96045747
020 _a0201626322
035 _a(Sirsi) i9780201626322
035 _a(Sirsi) i9780201626322
035 _a(Sirsi) i9780201626322
035 _z(Sirsi) 128781
040 _aDLC
_cDLC
_dDLC
043 _an-us---
050 0 0 _aJK 421 .O72 1997
100 1 _aOsborne, David,
_d1951-
245 1 0 _aBanishing bureaucracy :
_bthe five strategies for reinventing government /
_cDavid Osborne and Peter Plastrik.
260 _aReading, MA :
_Addison-Wesley Pub. Co.,
_cc1997
_g(1996 printing)
300 _axiii, 397 p. ;
_c25 cm.
504 _aIncludes bibliographical references and index.
650 0 _aAdministrative agencies
_zUnited States.
650 0 _aBureaucracy
_zUnited States.
650 0 _aGovernment productivity
_zUnited States.
650 0 _aCustomer relations
_zUnited States.
650 0 _aEntrepreneurship
_zUnited States.
700 1 _aPlastrik, Peter.
999 _c91747
_d91747