000 01177cam a2200193 4500
005 20251028093435.0
008 200909n 000 0 eng u
020 _a9780789749587
035 _a(Sirsi) a95130
035 _a(Sirsi) a95130
050 _aHF 5415.1265 .K393 2013
100 1 _aKelly, Nichole.
245 _a How to measure social media :
_b a step-by-step guide to developing and assessing social media ROI :
_c Nichole Kelly.
260 _a Indianapolis, Ind. :
_b Que Pub.,
_c c2013.
300 _a xii, 243 p. :
_b ill. ;
_c 23 cm.
500 _a Includes index.
505 _a Aligning social media strategies to marketing goals -- Aligning social media to the sales funnel -- Social media for brand awareness -- Measuring brand awareness -- Social media for lead generation -- Measuring lead generation -- Social media for customer retention -- Measuring customer retention -- Breaking down the barriers to social media measurement -- Understanding the dots that need to connect to measure -- Measurement tool review -- The perfect mix of tools for under $10 a month -- Creating a cross-functional dashboard -- Tying it all together.
999 _c137960
_d137960