000			03430cam a2200433 i 4500
001			ocn828182141
003			OCoLC
005			20251028093320.0
008			130509s2013 caua b 001 0 eng
010			_a 2013016855
035			_a(Sirsi) i9781609949815
040			_aDLC _beng _erda _cDLC _dIG# _dYDXCP _dBTCTA _dBDX _dOCLCO _dUKMGB _dTLE _dVET _dCDX _dJJG _dOCLCF _dVP@ _dZWZ _dCHVBK _dVF$
016	7		_a016461799 _2Uk
020			_a9781609949815 (pbk.)
020			_a1609949811 (pbk.)
035			_a(OCoLC)828182141
042			_apcc
050	0	0	_aBF 637 .C45 _bS352 2013
049			_aVF$A
100	1		_aSchein, Edgar H.
245	1	0	_aHumble inquiry : _bthe gentle art of asking instead of telling / _cEdgar H Schein.
264		1	_aSan Francisco : _bBerrett-Koehler Publishers, Inc., _c[2013]
300			_a123 pages : _billustrations ; _c22 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
490	1		_aBK business book
504			_aIncludes bibliographical references and index.
520			_a"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy means nothing--anybody anywhere could have that vital fact or insight that could mean the difference between success or disaster. A free flow of information is crucial. Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives. Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work he explores the concept of humility, looks at how Humble Inquiry differs from other kinds of inquiry, offers examples of Humble Inquiry in action in many different settings, and shows how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, eminently practical way"-- _cProvided by publisher.
520			_a"From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships--particularly between people of different status--that will lead to more honest and open interactions and stronger organizations"-- _cProvided by publisher.
505	0		_aHumble inquiry -- Humble inquiry in practice: case examples -- Differentiating humble inquiry from other kinds of inquiry -- The culture of do and tell -- Status, rank and role boundaries as inhibitors -- Forces inside us as inhibitors -- Developing the attitude of humble inquiry.
650		0	_aInterpersonal communication.
650		0	_aInterpersonal relations.
650		0	_aOrganizational behavior.
650		0	_aHumility.
830		0	_aBK business book.
994			_aC0 _bVF$
999			_c134066 _d134066