000 01665cam a2200313Ia 4500
001 ocm26135406
003 OCoLC
005 20251028093230.0
008 920706s1985 nyu b 001 0 eng d
035 _a(Sirsi) o26135406
040 _aMMC
_cMMC
_dOCLCQ
_dZR1
_dVF$
020 _z039454484
035 _a(OCoLC)26135406
043 _an-us---
090 _aHD 70 .U5
_bP425 1985
049 _aVF$A
100 1 _aPeters, Thomas J.
245 1 2 _aA Passion for excellence :
_bthe leadership difference /
_cTom Peters, Nancy Austin.
250 _aSpecial ed. prepared for the Presidents Association.
260 _aNew York :
_bRandom House,
_cc1985.
300 _axxv, 437 p. ;
_c25 cm.
500 _aGift of Rowan H. Taylor.
504 _aIncludes bibliographies and index.
505 0 _aA blinding flash of the obvious -- MBWA : the technology of the obvious -- Integrity and the technology of the obvious -- Common courtesy : the ultimate barrier to competitor entry -- No such thing as a commodity -- Mere perception : the irreducible humanness of customers -- Quality is not a technique -- The smell of the customer -- The mythology of innovation, or the skunkworks tale -- Three skunks -- The context of innovation -- The smell of innovation -- Bone-deep beliefs -- Ownership -- ApplauseApplause -- Attention, symbols, drama, vision -- and love -- Transformations and enhancements : small wins, debureaucratizing and pockets of excellence -- Coaching -- Doing MBWA -- Excellence in school leadership -- What price excellence.
650 0 _aIndustrial management
_zUnited States.
700 1 _aAustin, Nancy.
994 _aC0
_bVF$
999 _c131552
_d131552