000			04531cam a2200421 a 4500
001			ocn137331510
003			OCoLC
005			20251028093054.0
008			070531s2007 ctu b 001 0 eng
010			_a 2007022771
035			_a(Sirsi) i9780275997144
035			_a(Sirsi) i9780275997144
040			_aDLC _cDLC _dBAKER _dYDXCP _dBTCTA _dUKM _dC#P _dBWX _dSHH _dLMR _dMOF _dCRH _dNOR _dVF$
015			_aGBA753328 _2bnb
016	7		_a013789233 _2Uk
020			_a9780275997144 (alk. paper)
020			_a0275997146 (alk. paper)
029	1		_aNLGGC _b305249665
029	1		_aAU@ _b000041716063
029	1		_aNZ1 _b11421550
035			_a(OCoLC)137331510
050	0	0	_aHF 5389 _b.C468 2007
049			_aVF$A
100	1		_aChaney, Lillian H.
245	1	4	_aThe essential guide to business etiquette / _cLillian Hunt Chaney and Jeanette St. Clair Martin.
260			_aWestport, Conn. : _bPraeger, _c2007.
300			_axiii, 187 p. ; _c25 cm.
504			_aIncludes bibliographical references (p. [167]-183) and index.
505	0	0	_tIntroduction -- _g1. _tJob interview etiquette -- _tApplicant etiquette -- _tInterviewer etiquette -- _g2. _tBusiness dress and grooming -- _tDress considerations -- _tAttributes of dress -- _tResearch findings related to business dress -- _tBusiness professional attire -- _tBusiness casual attire -- _tDress for special events and occasions -- _g3. _tOffice politics -- _tSelf-promotion -- _tHonesty and truth-telling -- _tCompliments and flattery -- _tGossip -- _tFavors and hidden motives -- _tDress and grooming -- _tBusiness socializing and etiquette -- _g4. _tSocial sensitivity -- _tOffice courtesies -- _tDisabled persons -- _tOffice conflict -- _tSexual harassment -- _tOffice romance -- _g5. _tElectronic communication etiquette -- _tTelephones -- _tSpeakerphones -- _tCellular telephones and pagers -- _tAnswering machines and voice mail -- _tElectronic mail (e-mail) -- _tBlackberry devices -- _tFacsimile (fax) transmissions -- _g6. _tManners for special occasions and events -- _tBirths and birthdays -- _tIllnesses and injuries -- _tHospital etiquette -- _tHoliday and office parties -- _tWeddings and wedding anniversaries -- _tBusiness receptions, conventions, and trade shows -- _tPromotions and retirements -- _tFunerals --
505	0	0	_g7. _tWritten communication manners -- _tLetter and memorandum formats -- _tStationery -- _tWriting guidelines -- _tThank-you notes -- _tCondolence letters -- _tCongratulatory letters -- _tInvitations -- _tAcceptance or regrets -- _tAnnouncements -- _tComplaint letters -- _tCards -- _g8. _tDining etiquette -- _tStyles of eating and place settings -- _tBasic guidelines for business dining -- _tProblem dining situations -- _tManners for difficult-to-eat foods -- _tCultural variations in dining etiquette -- _g9. _tBusiness entertaining -- _tRestaurant entertaining -- _tWine and toasting etiquette -- _tEntertaining at private clubs, sporting events, and the theater -- _tCocktail parties and receptions -- _tHome entertaining -- _tEntertaining international visitors -- _g10. _tMeeting etiquette -- _tMeeting planning and preparation -- _tIntroductions and seating arrangements -- _tChairing responsibilities -- _tParticipant responsibilities -- _tRefreshments -- _tFollow-up activities -- _tBusiness meal meetings -- _tConventions -- _tVirtual meetings -- _tMulticultural meetings -- _g11. _tPresentations -- _tEye contact, posture, and gestures -- _tPresentation attire -- _tVocal characteristics -- _tPresentation organization -- _tHumor -- _tVisual aids -- _tPresenter etiquette -- _tDistracting or annoying presenter behaviors -- _tPresenter introductions -- _tAudience etiquette --
505	0	0	_t12. _tSports etiquette -- _tRules of etiquette for all sports -- _tHandball and racquet sports etiquette -- _tGolf etiquette -- _tWater sports etiquette -- _tGym or health club etiquette -- _tHunting and fishing etiquette -- _tRunning, biking, and rollerblading etiquette -- _tSpectator etiquette -- _g13. _tTravel etiquette -- _tSuggestions for business travel -- _tAir travel etiquette -- _tBus, train, and mass transit etiquette -- _tAutomobile etiquette -- _tTaxicab and limousine etiquette -- _tCruise ship etiquette -- _tHotel manners -- _g14. _tGlobal manners -- _tTravel preparation -- _tGuidelines for global interactions -- _tTips for women business travelers -- _tManners for selected regions of the world -- _tNotes -- _tIndex.
650		0	_aBusiness etiquette.
650		0	_aInterpersonal relations.
650		0	_aBusiness communication.
650		0	_aSelf-presentation.
700	1		_aMartin, Jeanette S.
999			_c126354 _d126354