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001 ocm35068104
003 OCoLC
005 20251028093027.0
008 960703s1997 nyua b 001 0 eng
010 _a 96018618
020 _a0385482051
020 _a9780385482059
029 1 _aNLGGC
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029 1 _aYDXCP
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029 1 _aNZ1
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035 _a(Sirsi) i9780385482059
035 _a(Sirsi) i9780385482059
035 _a(Sirsi) i9780385482059
035 _a(Sirsi) i9780385482059
035 _a(OCoLC)35068104
040 _aDLC
_cDLC
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_dYDXCP
_dBTCTA
_dVF$
049 _aVF$A
050 0 0 _aHF 5415.127
_b.P465 1997
100 1 _aPeppers, Don.
245 1 0 _aEnterprise one to one :
_btools for competing in the interactive age /
_cDon Peppers and Martha Rogers.
250 _a1st ed.
260 _aNew York :
_bCurrency Doubleday,
_cc1997.
300 _axxv, 436 p. :
_bill. ;
_c19 cm.
504 _aIncludes bibliographical references (p. [392]-414) and index.
650 0 _aMarket segmentation.
650 0 _aCustomer relations.
650 0 _aRelationship marketing.
650 0 _aTechnological innovations.
700 1 _aRogers, Martha,
_cPh.D.
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/bios/random057/96018618.html
856 4 1 _3Sample text
_uhttp://www.loc.gov/catdir/samples/random042/96018618.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/random046/96018618.html
999 _c124982
_d124982