Building conflict competent teams / Craig E. Runde, Tim A. Flanagan.

By: Contributor(s): Material type: TextPublication details: San Francisco : Jossey-Bass ; [Greensboro, NC] : Center for Creative Leadership, c2008.Edition: 1st edDescription: xii, 238 p. : ill. ; 24 cmISBN:
  • 9780470189474 (cloth)
  • 0470189479 (cloth)
Subject(s): LOC classification:
  • HD 66 .R86 2008
Online resources:
Contents:
1. A team in conflict -- 2. Where conflict comes from, and why it is so hard to manage -- 3. Creating the right climate -- 4. Constructive communication -- 5. Techniques for staying on trace -- 6. Special cases : global and virtual teams -- 7. Getting started on the road to conflict competence -- Epilogue.
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Holdings
Item type Current library Call number Status Barcode
Book Storms Research Center Main Collection HD 66 .R86 2008 (Browse shelf(Opens below)) Available 98634924

Includes bibliographical references (p. 217-223) and index.

1. A team in conflict -- 2. Where conflict comes from, and why it is so hard to manage -- 3. Creating the right climate -- 4. Constructive communication -- 5. Techniques for staying on trace -- 6. Special cases : global and virtual teams -- 7. Getting started on the road to conflict competence -- Epilogue.

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