Includes index.

pt. 1. So, you want to be a manager? -- You're a manager- now what? -- Delegation: getting things done without getting done in -- Lead, follow, or get out of the way -- pt. 2. Managing: the people part -- Hiring: the million-dollar decision -- Inspiring employees to better performance -- When in doubt, coach -- pt. 3. Making things happen -- Goal setting made easy -- Measuring and monitoring individual and project performance -- The fine art of performance evaluations -- pt. 4. Working with (other) people -- Getting your message across -- It's a team thing -- Managing virtual employees -- Focusing on ethics and office politics -- pt. 5. Tough times for tough managers -- Managing change on the job -- Employee discipline: speaking softly and carrying a big stick -- Too little, too late: terminating employees -- Managing me: taking care of no.1 -- pt. 6. Tools and techniques for managing -- Budgeting, accounting, and other money stuff -- Harnessing the power of technology -- Developing and mentoring employees -- Keeping track of recent management trends -- pt. 7. The part of tens -- Ten common management mistakes -- The ten best ways to recognize employees -- Ten classic business books that you need to know about.