Includes bibliographical references and index.

Foreword (Robert I. Sutton, PhD) -- Acknowledgments -- Preface -- 1 Bullies and Bullying -- 2 Workplace Bullying Defined -- 3 Impact on Targeted Employees -- 4 How Bullying Kills Good Organizations Like Yours -- 5 An Illustrative Case -- 6 Why Bullies Bully -- 7 Social Influence: How Others Define Our World for Us -- 8 A Model of Preventable Causes of Bullying -- 9 Mobilize Your Organization: Leaders' Preparations -- 10 Mobilize Your Organization: Managers' and Supervisors' Preparation -- 11 Preliminary Steps to Address Workplace Bullying -- 12 A New Role for Human Resources -- 13 The Namie Blueprint to Prevent and Correct Workplace Bullying -- 14 Sustain the Bully-Free Culture -- Appendix A: Macro-Bullying Trends That Make Workers Dispensable -- Appendix B: The Namie & Namie Bibliography -- Appendix C: Bullying Is Domestic Violence when the Abuser Is on Payroll -- Notes -- About the Authors -- Index.

"At long last a guidebook for employers that discusses workplace bullying from America's unrivaled leaders and creators of the workplace bullying consulting institute. Managers will learn how and why to stop bullying; prepare executives to lead the campaign and to resist undermining efforts of subordinates; and create a new, positive role for human resources. Outlining the required steps, The Bullying-Free Workplace includes information on how to create a preventive policy that brings consequences, like never before, when violated. The authors discourage half-hearted, short-term fixes that are prevalent today, and present their signature Blueprint methodology to successfully protect employee health and eradicate the psychological violence from organizations"--Publisher description.