TY  - BOOK
AU  - Schwarz,Roger M.
TI  - The skilled facilitator: a comprehensive resource for consultants, facilitators, managers, trainers, and coaches 
T2  - The Jossey-Bass business & management series
SN  - 0787947237 (hardcover : alk. paper)
AV  - HD 30.3 .S373 2002
PY  - 2002///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Communication in management
KW  - Communication in personnel management
KW  - Group facilitation
KW  - Teams in the workplace
KW  - Conflict management
KW  - Group Processes
KW  - Popular works
KW  - Leadership
KW  - Personnel management
KW  - Cooperative Behavior
KW  - Dissent and Disputes
KW  - Group Structure
KW  - Communication
N1  - "New and revised."; Includes bibliographical references (p. 385-389) and index; Pt. 1. How facilitation helps groups --; Skilled facilitator approach --; What makes work groups effective? --; Facilitator and other facilitative roles --; Pt. 2. Diagnosing behavior in groups --; Understanding the theories that guide our actions --; Ground rules for effective groups --; Diagnosing behaviors that enhance or hinder group effectiveness --; Pt. 3. Intervening in groups --; Deciding whether, how, and why to intervene --; How to intervene --; Using the ground rules to intervene --; Using the skilled facilitator approach with other processes --; Beginning and ending meetings --; Dealing with emotions --; Pt. 4. Agreeing to work together --; Contracting: deciding whether and how to work together --; Working with another facilitator --; Pt. 5. Using facilitative skills in your own organization --; Serving as facilitator in your own organization --; Facilitative leader
UR  - http://www.loc.gov/catdir/bios/wiley043/20020079 34.html
UR  - http://www.loc.gov/catdir/description/wiley036/2 002007934.html
UR  - http://www.loc.gov/catdir/toc/wiley023/200200793 4.html
ER  -