Schwarz, Roger M.,  1956- <br/><br/>
The skilled facilitator :  a comprehensive resource for consultants, facilitators, managers, trainers, and coaches / 
Roger Schwarz. 
 - 2nd ed. 
 - San Francisco :  Jossey-Bass,  c2002 
 - xxi, 407 p. :  ill. ;  25 cm. 
 - The Jossey-Bass business & management series .
 - Jossey-Bass business & management series. .
<br/><br/> "New and revised." 
<br/><br/>Includes bibliographical references (p. 385-389) and index. 
<br/><br/> Skilled facilitator approach --  What makes work groups effective? --  Facilitator and other facilitative roles --  Understanding the theories that guide our actions --  Ground rules for effective groups --  Diagnosing behaviors that enhance or hinder group effectiveness --  Deciding whether, how, and why to intervene --  How to intervene --  Using the ground rules to intervene --  Using the skilled facilitator approach with other processes --  Beginning and ending meetings --  Dealing with emotions --  Contracting: deciding whether and how to work together --  Working with another facilitator --  Serving as facilitator in your own organization --  Facilitative leader.  Pt. 1. How facilitation helps groups --  Pt. 2. Diagnosing behavior in groups --  Pt. 3. Intervening in groups --  Pt. 4. Agreeing to work together --  Pt. 5. Using facilitative skills in your own organization -- 
<br/><br/><label>ISBN: </label>0787947237 (hardcover : alk. paper) 
<br/><br/><label>LCCN: </label>2002007934 
<br/><br/><label>Nat. Bib. No.: </label>GBA2-53929 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.<br/>Communication in personnel management.<br/>Group facilitation.<br/>Teams in the workplace.<br/>Conflict management.<br/>Group Processes--Popular works.<br/>Leadership--Popular works.<br/>Personnel management--Popular works.<br/>Cooperative Behavior--Popular works.<br/>Dissent and Disputes--Popular works.<br/>Group Structure--Popular works.<br/>Communication--Popular works.
<br/><br/><label>LC Class. No.: </label>HD 30.3  / .S373 2002