TY - BOOK AU - Hernon,Peter AU - Dugan,Robert E. TI - An action plan for outcomes assessment in your library SN - 0838908136 AV - Z675.U5 H54 2002 U1 - 027.7/0973 21 PY - 2002/// CY - Chicago PB - American Library Association KW - Academic libraries KW - United States KW - Evaluation KW - Universities and colleges KW - Accreditation KW - Competency-based education KW - Library services KW - Libraries KW - Universities KW - Evaluation Studies N1 - Includes bibliographical references (p. 186-187) and index ER -