Hernon, Peter.

An action plan for outcomes assessment in your library / Outcomes assessment in your library Peter Hernon, Robert E. Dugan. - Chicago : American Library Association, 2002. - xi, 191 p. : ill. ; 28 cm.

Includes bibliographical references (p. 186-187) and index.

0838908136

2002265962


Academic libraries--Evaluation.--United States
Universities and colleges--Accreditation--United States.
Competency-based education--United States.
Library services--United States.
Libraries--United States.
Universities--United States.
Evaluation Studies--United States.
Accreditation--United States.

Z675.U5 / H54 2002

027.7/0973