Maximum influence : the 12 universal laws of power persuasion /
Kurt W. Mortensen.
- New York : American Management Association, c2004.
- ix, 240 p. ; 23 cm.
Includes bibliographical references (p. 221-232) and index.
Introduction -- The power of persuasion -- The 12 universal laws of power persuasion -- Your pre-persuasion checklist : the inside secrets of maximum influence -- Law of dissonance -- Law of obligation -- Law of connectivity -- Law of social validation -- Law of scarcity -- Law of verbal packaging -- Law of contrast -- Law of expectations -- Law of involvement -- Law of esteem -- Law of association -- Law of balance -- Pre-persuasion -- Epilogue.