Downs, Cal W.,  1936- <br/><br/>
Assessing organizational communication :  strategic communication audits / 
 Strategic communication audits 
Cal W. Downs, Allyson D. Adrian. 
 - New York :  Guilford Press,  c2004. 
 - xi, 292 p. :  ill. ;  25 cm. 
 - The Guilford communication series .
 - Guilford communication series. .
<br/><br/> Completely rev. ed. of and successor to: Communication audits / Cal W. Downs. c2004. 
<br/><br/>Includes bibliographical references (p. 273-280) and indexes. 
<br/><br/>Communication audits as organizational development -- Initiating and planning an assessment -- Conducting team audits / David Cook, James Patterson, and Cal W. Downs -- Choosing focal areas to assess -- The interview: the most basic assessment technology -- Diagnosis through questionnaires -- The International Communication Association Survey -- Downs-Hazen Communication Satisfaction Questionnaire / Phillip G. Clampitt and Cal W. Downs -- Critical Communication Experience Survey -- ECCO analysis -- Diagnosing communication networks / Thomas Porter and Allyson D. Adrian -- Focus group interviews -- Final analysis and interpretation -- The final report. 
<br/><br/><label>ISBN: </label>1593850107 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>2004003132 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations--Auditing.<br/>Management audit.<br/>Communication in management.<br/>Intercultural communication.<br/>Organizational effectiveness--Evaluation.
<br/><br/><label>LC Class. No.: </label>HD 30.3  / .D68 2004