TY - BOOK AU - Dolan,Brian TI - Wedgwood: the first tycoon SN - 0670033464 (acid-free paper) AV - NK 4210 .W4 D65 2004 PY - 2004/// CY - New York PB - Viking KW - Wedgwood, Josiah, KW - Potters KW - Great Britain KW - Biography KW - Industrialists N1 - Includes bibliographical references (p. 379-388) and index N2 - Wedgwood has been one of the most recognizable brand names in the world for more than two hundred years--the epitome of quality and luxury--and is also the Enlightenment's most remarkable success story. Born into a poor family of potters, Josiah Wedgwood amassed a fortune that would today make him a billionaire, and created a multinational corporate empire. He combined rationality with bold experimentation, revolutionizing the business model of his time with a series of innovations: organizing skilled labor in one of the world's earliest factories; encouraging employee loyalty by offering long-term contracts that included health insurance and pension plans; and changing the very notion of shopping by utilizing showrooms and traveling salesmen ER -