TY - BOOK AU - Woodward,Jeannette A. TI - Creating the customer-driven library: building on the bookstore model SN - 0838908888 (pbk.) AV - Z716.3 .W636 2005 PY - 2005/// CY - Chicago PB - American Library Association KW - Public services (Libraries) KW - Libraries KW - Space utilization KW - Social aspects KW - Marketing KW - Public relations N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0421/200401884 0.html ER -