Woodward, Jeannette A. <br/><br/>
Creating the customer-driven library :  building on the bookstore model / 
Jeannette Woodward. 
 - Chicago :  American Library Association,  2005. 
 - xviii, 234 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0838908888 (pbk.) 
<br/><br/><label>LCCN: </label>2004018840 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public services (Libraries)<br/>Libraries--Space utilization--Social aspects.<br/>Libraries--Marketing.<br/>Libraries--Public relations.
<br/><br/><label>LC Class. No.: </label>Z716.3  / .W636 2005