TY  - BOOK
AU  - Quinn,James Brian
TI  - Intelligent enterprise: a knowledge and service based paradigm for industry 
SN  - 0029256151 :
AV  - HD 58.9 .Q357 1992
PY  - 1992///
CY  - New York, Toronto, New York
PB  - Free Press, Maxwell Macmillan Canada, Maxwell Macmillan International
KW  - Organizational effectiveness
KW  - Organizational change
KW  - Customer services
KW  - Technological innovations
N1  - Includes bibliographical references (p. 441-455) and index
ER  -