Quinn, James Brian, 1928-2012.

Intelligent enterprise : a knowledge and service based paradigm for industry / James Brian Quinn ; foreword by Tom Peters. - New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1992. - xx, 473 p. : ill. ; 25 cm.

Includes bibliographical references (p. 441-455) and index.

0029256151 : $29.95

92019384


Organizational effectiveness.
Organizational change.
Customer services.
Technological innovations.

HD 58.9 / .Q357 1992