TY - BOOK AU - Carr,David K. AU - Littman,Ian D. AU - Condon,John K. TI - Improvement driven government: public service for the 21st century SN - 0944533205 AV - JK 2443 .C37 1995 PY - 1995/// CY - Washington, DC PB - Coopers & Lybrand KW - Public administration KW - United States KW - Organizational change KW - Activity-based costing KW - Strategic planning KW - Teams in the workplace KW - Total quality management in government KW - Reengineering (Management) N1 - Includes bibliographical references (p. [543]-559) and index ER -