Improvement driven government : public service for the 21st century - Carr, David K.; Littman, Ian D.; Condon, John K. (Washington, DC : Coopers & Lybrand, 1995)
Includes bibliographical references (p. [543]-559) and index.
Keywords: Public administration -- United States; Organizational change -- United States; Activity-based costing -- United States; Strategic planning -- United States; Teams in the workplace -- United States; Total quality management in government -- United States; Reengineering (Management) -- United States