TY  - BOOK
AU  - Guaspari,John
TI  - It's about time: a fable about the next dimension of quality 
SN  - 0814451306
AV  - HD 62.15 .G83 1992
PY  - 1992///
CY  - New York
PB  - Amacom
KW  - Total quality management
KW  - Miscellanea
ER  -