TY  - BOOK
AU  - Silberman,Melvin L.
AU  - Hansburg,Freda
TI  - Asserting your needs
SN  - 1583761608
PY  - 2000///
CY  - San Francisco, Calif.
PB  - Berrett-Koehler Communications
KW  - Assertiveness (Psychology)
KW  - Interpersonal relations
N1  - Includes bibliographical references
ER  -