The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! /
Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation!
by Tom Peters.
- 1st ed.
- New York : Knopf, 1952.
- xi, 228 p. ; 18 cm.
- Reinventing work .
Includes bibliographical references (p. 225-226).
0375407715
99033616
Service industries--Management. Customer services--Management.