Services marketing /
Christopher H. Lovelock.
- 2nd ed.
- Englewood Cliffs, N.J. : Prentice Hall, c1991.
- xvi, 526 p. : ill. ; 24 cm.
- The Prentice-Hall series in marketing .
- Prentice-Hall series in marketing. .
Includes bibliographical references (p. 517-518) and index.
0138070660
90036923
Professions--Marketing. Service industries--Marketing.