TY  - BOOK
AU  - Nichols,Karen W.
TI  -  The department head's guide to assessment implementation in administrative and educational support units 
SN  - 9780875861302
AV  - LB 2341 .A87 N46 2000 
PY  - 2000///
CY  - New York, 
PB  - Agathon Press, 
N1  - Includes appendices
ER  -