TY  - BOOK
AU  - Kerpen,Dave
TI  -  Likeable social media : :  how to delight your customers, create an irresistible brand, and be generally amazing on facebook (& other social networks) / 
SN  - 9780071762342 (pbk. : alk. paper)
AV  - HF 5415.12 .K425 2011 
PY  - 2011///
CY  -  New York : 
PB  -  McGraw-Hill, 
KW  - Internet marketing
ER  -