TY - BOOK AU - MacMillan,Pat TI - The performance factor: unlocking the secrets of teamwork SN - 0805423753 AV - HD 66 .M333 2001 PY - 2001/// CY - Nashville, Tenn. PB - Broadman & Holman Publishers KW - Teams in the workplace KW - Management N1 - Includes bibliographical references (pages 323-328) and index; New century, new rules, no new rulebook! -- "What's the standard operating procedure in this situation?" -- Business in the 21st century is a team sport -- Characteristics of a high performance team -- The characteristics of a high performance team -- Clear, common purpose -- Crystal clear roles -- Accepted leadership -- Effective team processes -- Solid relationships -- Excellent communication -- Turning priniciple [sic] into practice : building the team -- The path to high performance teamwork -- Achieving the summit of high performance teamwork -- Pitfalls in the path to high performance -- The principles of team development -- Turning principle into practice : building the team -- The bottom line for high performance teams -- Appendices. Appendix A : frequently asked questions -- Appendix B : team survey -- Appendix C : personality inventories UR - http://catdir.loc.gov/catdir/enhancements/fy1003/00066746-d.html ER -