TY  - BOOK
AU  - Mader-Clark,Marjorie
AU  - Guerin,Lisa
TI  - The employee performance handbook: smart strategies for coaching employees 
SN  - 9781413322453 (pbk.)
AV  - HF 5549.5 .L3 M33 2016
PY  - 2016///
CY  - Berkeley, CA
PB  - Nolo, Law for All
KW  - Labor discipline
KW  - Handbooks, manuals, etc
KW  - Supervision of employees
KW  - Handbooks and manuals
KW  - lcgft
N1  - Revised edition of The progressive discipline handbook, 2007; Includes index; Introduction -- An overview of progressive discipline -- Progressive discipline basics -- Principles of effective progressive discipline -- Avoiding legal trouble -- Is it time for discipline? -- Identifying potential problems -- Deciding what action to take -- Smart discipline skills -- Why discipline is hard -- Smart talk : how to discuss a discipline problem with an employee -- Smart ways to deal with difficult employee's reactions -- Smart documentation -- Smart collaboration : involving the right -- The disciplinary steps -- Step 1: Coaching -- Step 2: Verbal warnings -- Step 3: Written warnings -- If discipline fails -- Termination -- Life after discipline -- Index
ER  -