The employee performance handbook : smart strategies for coaching employees - Mader-Clark, Marjorie; Guerin, Lisa, 1964- (Berkeley, CA : Nolo, Law for All, 2016)
Introduction -- An overview of progressive discipline -- Progressive discipline basics -- Principles of effective progressive discipline -- Avoiding legal trouble -- Is it time for discipline? -- Identifying potential problems -- Deciding what action to take -- Smart discipline skills -- Why discipline is hard -- Smart talk : how to discuss a discipline problem with an employee -- Smart ways to deal with difficult employee's reactions -- Smart documentation -- Smart collaboration : involving the right -- The disciplinary steps -- Step 1: Coaching -- Step 2: Verbal warnings -- Step 3: Written warnings -- If discipline fails -- Termination -- Life after discipline -- Index.
Revised edition of The progressive discipline handbook, 2007.
Includes index.
Keywords: Labor discipline -- Handbooks, manuals, etc; Supervision of employees -- Handbooks, manuals, etc; Handbooks and manuals