TY - BOOK AU - Kerpen,Dave TI - The art of people: 11 simple people skills that will get you everything you want SN - 9780553419405 AV - HF 5548.8 .K4367 2016 PY - 2016/// CY - New York PB - Crown Business KW - Psychology, Industrial KW - Interpersonal relations KW - Interpersonal communication N1 - Understanding yourself and understanding people -- Meeting the right people -- Reading people -- Connecting with people -- Influencing people -- Changing people's minds -- Teaching people -- Leading people -- Resolving conflict with people -- Inspiring people -- Keeping people happy N2 - "In a world where we are constantly connected, and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust. Because no matter who you are or what profession you're in, success is contingent less on what you can do for yourself, but on what other people are willing to do for you. Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you'll learn to master the 11 People Skills that will get you more of what you want at work, at home, and in life."-- ER -