Toler, Stan, <br/><br/>
Terrific! five star customer service :  learning about excellent service from special people / 
Stan Toler & Keith Hawk ; foreword by A.J. Hawk, Green Bay Packers. 
 - x, 134 pages :  illustrations ;  18 cm 
<br/><br/><label>ISBN: </label>9781937602758 1937602753 9780834134126 (pbk.) 0834134128 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Down syndrome.