TY - BOOK AU - Kotter,John P. AU - Cohen,Dan S. TI - The heart of change: real-life stories of how people change their organizations SN - 1578512549 AV - HD 58.8 .K645 2002 PY - 2002/// CY - Boston, Mass. PB - Harvard Business School Press KW - Organizational change KW - fast KW - Management KW - swd N1 - Includes index; Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change N2 - John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior? UR - http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009853599&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA UR - http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009853599&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA ER -