Kotter, John P.,  1947- <br/><br/>
The heart of change :  real-life stories of how people change their organizations / 
John P. Kotter, Dan S. Cohen. 
 - Boston, Mass. :  Harvard Business School Press,  2002. 
 - xiv, 190 pages ;  25 cm 
<br/><br/> Includes index. 
<br/><br/>Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change. 
<br/><br/> John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior? 
<br/><br/><label>ISBN: </label>1578512549 9781578512546 9781422187333 1422187330 
<br/><br/><label>LCCN: </label>2002001475 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change.<br/>Organizational change.<br/>Management.
<br/><br/><label>LC Class. No.: </label>HD 58.8  / .K645 2002