TY  - BOOK
AU  - Battistella,Edwin L.
TI  - Sorry about that: the language of public apology 
SN  - 9780199300914 (hardcover : acid-free paper)
AV  - P 126 .B37 2014
PY  - 2014///]
CY  - Oxford, New York
PB  - Oxford University Press
KW  - Linguistic analysis (Linguistics)
KW  - Apologizing
N1  - Includes bibliographical references (pages 191-210) and index; The scope of apologies -- How apologies succeed and fail -- How we literally apologize -- Sorry, regrets, and more -- True confessions -- Verbal self-defense -- National apologies -- International apologies -- Why we apologize, or don't -- Apology in American culture. A reader's guide to analyzing apologies
ER  -