TY  - BOOK
AU  - Benoit,William L.
TI  - Accounts, excuses, and apologies: image repair theory and research 
SN  - 9781438453996 (hardcover : alk. paper)
AV  - P 302.87 .B46 2014
PY  - 2015///
CY  - Albany
PB  - State University of New York Press
KW  - Discourse analysis
KW  - Verbal self-defense
KW  - Rhetorical criticism
N1  - Includes bibliographical references and index; Communication, persuasion, and image repair -- Image repair theory -- Corporate image repair -- Political image repair -- Sports/entertainment image repair -- International image repair -- Third party image repair -- Conclusion
ER  -