TY - BOOK AU - Grimme,Don AU - Grimme,Sheryl TI - The new manager's tool kit: 21 things you need to know to hit the ground running SN - 9780814413067 (pbk.) AV - HF 5549.12 .G75 2009 PY - 2009/// CY - New York PB - American Management Association KW - Management KW - Supervision of employees KW - fast N1 - Includes bibliographical references (p. 239-249) and index; Introduction: A Tool Kit for Today's Workplace; 1 --; Part 1; Leading People; 6 --; Part 2; Different Strokes; 38 --; Part 3; Leader Effectiveness; 78 --; Part 4; Optimizing Contributions; 96 --; Part 5; Personal and Interpersonal Effectiveness; 120 --; Part 6; Eliminating Conflict; 178 --; Appendix; A Ten Tips to Protect Against Harassment Charges; 223 --; Appendix B; Ten Steps to Manage Workplace Violence; 227 --; Appendix C; The Impending Leadership Crisis; 232 --; Resource Guide-Books and Websites Organized by Tool; 239 N2 - The New Manager's Tool Kit arms you with the fast, practical advice you need to: increase productivity, unlock hidden talent in your people, work with different types of employees, communicate effectively with your reports, diagnose problems, coach good or problematic employees, turn on teamwork, avoid burnout, eliminate conflict, and even nurture the next generation of managers UR - http://catdir.loc.gov/catdir/toc/ecip0821/2008026400.html ER -