Grimme, Don.

The new manager's tool kit : 21 things you need to know to hit the ground running / Don & Sheryl Grimme. - New York : American Management Association, c2009. - xiii, 256 p. : ill. ; 23 cm.

Includes bibliographical references (p. 239-249) and index.

Introduction: A Tool Kit for Today's Workplace Leading People Different Strokes Leader Effectiveness Optimizing Contributions Personal and Interpersonal Effectiveness Eliminating Conflict A Ten Tips to Protect Against Harassment Charges Ten Steps to Manage Workplace Violence The Impending Leadership Crisis Resource Guide-Books and Websites Organized by Tool 1 -- Part 1 6 -- Part 2 38 -- Part 3 78 -- Part 4 96 -- Part 5 120 -- Part 6 178 -- Appendix 223 -- Appendix B 227 -- Appendix C 232 -- 239.

The New Manager's Tool Kit arms you with the fast, practical advice you need to: increase productivity, unlock hidden talent in your people, work with different types of employees, communicate effectively with your reports, diagnose problems, coach good or problematic employees, turn on teamwork, avoid burnout, eliminate conflict, and even nurture the next generation of managers.

9780814413067 (pbk.) 0814413064 (pbk.)

2008026400


Management.
Supervision of employees.
Management.
Supervision of employees.

HF 5549.12 .G75 2009