TY - BOOK AU - Lakhani,Dave TI - Persuasion: the art of getting what you want SN - 0471730440 (hardcover) AV - BF 637 .P4 L32 2005 PY - 2005/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - Persuasion (Psychology) N1 - Includes bibliographical references (p. 217-218) and index; Manipulation -- Persuasion -- Persona -- Transferring power & credibility -- Storytelling -- Gurudom -- Desire to believe -- Familiarity -- Exclusivity -- Curiosity -- Relevancy -- Permission granting -- Quick persuaders -- The persuasion equation -- Persuasive selling -- Persuasive advertising -- Persuasive negotiating -- Persuading the masses electronically -- Mastering persuasion UR - http://catdir.loc.gov/catdir/toc/ecip058/2005005163.html UR - http://catdir.loc.gov/catdir/enhancements/fy0621/2005005163-b.html UR - http://catdir.loc.gov/catdir/enhancements/fy0621/2005005163-d.html ER -