Peters, Thomas J. <br/><br/>
A Passion for excellence :  the leadership difference / 
Tom Peters, Nancy Austin. 
 - Special ed. prepared for the Presidents Association. 
 - New York :  Random House,  c1985. 
 - xxv, 437 p. ;  25 cm. 
<br/><br/> Gift of Rowan H. Taylor. 
<br/><br/>Includes bibliographies and index. 
<br/><br/>A blinding flash of the obvious -- MBWA : the technology of the obvious -- Integrity and the technology of the obvious -- Common courtesy : the ultimate barrier to competitor entry -- No such thing as a commodity -- Mere perception : the irreducible humanness of customers -- Quality is not a technique -- The smell of the customer -- The mythology of innovation, or the skunkworks tale -- Three skunks -- The context of innovation -- The smell of innovation -- Bone-deep beliefs -- Ownership -- ApplauseApplause -- Attention, symbols, drama, vision -- and love -- Transformations and enhancements : small wins, debureaucratizing and pockets of excellence -- Coaching -- Doing MBWA -- Excellence in school leadership -- What price excellence. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management--United States.