Global business etiquette : a guide to international communication and customs - Martin, Jeanette S.; Chaney, Lillian H. (Santa Barbara, Calif. : Praeger, 2012)
Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.
Includes bibliographical references and index.
Keywords: Business etiquette; Intercultural communication; Business communication