TY - BOOK AU - Gostick,Adrian Robert AU - Elton,Chester TI - The carrot principle: how the best managers use recognition to engage their people, retain talent, and accelerate performance SN - 9781439149171 PY - 2009/// CY - New York PB - Free Press KW - Incentive awards KW - Performance awards KW - Employee motivation N1 - "Updated with powerful new results from a major global study"--Jacket; Includes bibliographical references and index; Part I; The Accellerator How the Best Managers Deliver Extraordinary Results --; Part II; Carrot Culture How Great Organizations Create World-Class Results --; Part III; Managing By Carrots You Can Get There from Here N2 - Drawing on case studies from leading companies including Disney, DHL, KPMG, and Pepsi Bottling Group, bestselling authors Gostick and Elton show how the transformative power of purpose-based recognition produces astonishing increases in operating results, whether measured by return on equity, return on assets, or operating margin. And they show how great managers lead with carrots, not sticks, and in doing so achieve higher productivity, engagement, retention, and customer satisfaction ER -