TY  - BOOK
AU  - Dinkin,Steven
TI  - Strategies for Managing Conflict in the Workplace: The Exchange Resolution Technique
SN  - 9781439852989
PY  - 2011///
PB  - Productivity Pr
KW  - Conflict management
KW  - Negotiation
KW  - Problem solving
KW  - Negotiation in business
ER  -