TY - BOOK AU - Nierenberg,Roger TI - Maestro: a surprising story about leading by listening SN - 9781591842880 AV - HM 1261 .N54 2009 PY - 2009/// CY - New York PB - Portfolio KW - Leadership KW - Listening KW - Communication N1 - Getting it all wrong -- The numbers don't add up -- Own the music -- Stuck in a rut -- Hear the clarinet -- A stalemate -- Tell the whole story -- We can't work it out -- The view from the chairs -- The view from the podium -- The pep talk -- Listen first -- Don't oversee every note -- The minimum is always best -- Lead, don't cheerlead -- Sharing the maestro's lessons -- The session -- Maestro UR - http://catdir.loc.gov/catdir/enhancements/fy1004/2009022018-b.html UR - http://catdir.loc.gov/catdir/enhancements/fy1004/2009022018-d.html ER -