Louder than words : take your career from average to exceptional with the hidden power of nonverbal intelligence /
Joe Navarro with Toni Sciarra Poynter.
- 1st ed.
- New York, NY : Harper Business, c2010.
- xiv, 242 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Influence at your fingertips -- The comfort/discomfort paradigm : the foundation of nonverbal intelligence -- How the body talks -- The power of your behavior -- The power of how you look -- Curbside appeal : managing how your organization is perceived -- Situational nonverbals : best practices for best results -- Emotional nonverbals -- What about deception?