TY - BOOK AU - Zeidner,Moshe AU - Matthews,Gerald AU - Roberts,Richard D. TI - What we know about emotional intelligence: how it affects learning, work, relationships, and our mental health SN - 9780262012607 (hardcover : alk. paper) AV - BF576 .Z45 2009 PY - 2009/// CY - Cambridge, Mass. PB - MIT Press KW - Emotional intelligence N1 - "A Bradford book."; Includes bibliographical references (p. [389]-424) and index; Introducing : emotional intelligence -- Emotional intelligence : mapping out the terrain -- Emotional intelligence : a new construct? -- Measure for emotional intelligence measures -- The intelligence in emotional intelligence -- The personality in emotional intelligence -- Emotional intelligence observed -- Developing emotional intelligence : from birth to earth -- How social is emotional intelligence? -- Grace under pressure : emotional intelligence, stress, and coping -- Emotional intelligence in action -- Schooling emotional intelligence -- Work and emotional intelligence -- Emotional intelligence and the toxic work environment -- Emotional intelligence in the clinic -- Emotional intelligence : revisited -- Emotional intelligence : known, unknown, and future directions ER -